Privacy Policy – Endless Escape

Who we are

Endless Escape is dedicated to providing casual street apparel that reflects a lifestyle of comfort and style. Our website address is https://endlessescape.co.uk/

At Endless Escape, we prioritize your privacy and are committed to protecting your personal information. We collect, use, and share your data in accordance with this privacy policy to enhance your shopping experience and ensure the security of your information.

If you have any questions about our privacy practices or this policy, please contact us at [email protected].

What personal data we collect and why we collect it

When you make a purchase from our store, we gather the personal details you provide, such as your name, address, and email, as part of the buying process. Additionally, when you browse our site, we automatically collect your device’s IP address to help us understand your browser and operating system.

Data is used to process sales, manage deliveries, send you push notifications, as well as in contact forms to assist inquiries, improve our services, and handle returns and refunds. With your consent, we may send you information and newsletters about our products and services, along with special offers and promotions. We also use your data to improve our website’s functionality, offer you personalized content and recommendations, and ensure a secure and fraud-free environment.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Third-Party Services and Providers

We collaborate with various trusted third-party service providers to enhance our business operations, including hosting, payment processing, and order fulfillment. These providers can access your personal information only as necessary to deliver their services. To ensure secure transactions, we rely on reputable payment processors like PayPal and Stripe, which comply with Payment Card Industry Data Security Standards (PCI-DSS) to encrypt and protect your payment information. We encourage you to review their individual privacy policies for insights on how they handle your data.

In addition, we use tools like Google Analytics to monitor website traffic and user behavior, which helps us enhance our site and present relevant product offerings. These tools may gather information such as your IP address, browser details, and usage patterns. We may also collaborate with advertising networks to deliver targeted advertisements based on your browsing history. Lastly, to ensure prompt delivery of your orders, we share your shipping information with delivery service providers like Royal Mail and Evri. By taking these measures, we strive to protect your data while providing a seamless shopping experience

What rights you have over your data

Under applicable data protection laws, you have several important rights concerning your personal data:

Right to Information: You have the right to receive clear and accessible information about how we collect and use your personal data.
Right of Access: You can confirm whether we are processing your data and request copies of your personal information that we hold.
Right of Rectification: If your personal data is inaccurate or incomplete, you have the right to request that we correct or complete it.
Right to Erasure: Known as the right to be forgotten, you may request the deletion of your personal data in certain situations. However, we may have legal or legitimate reasons to retain your information.
Right to Opt-Out of Direct Marketing: You can unsubscribe from our direct marketing communications at any time.
Right to Data Portability: You have the right to receive your personal data that you have provided to us in a structured, machine-readable format. You may also request the transfer of this data where processing is based on your consent.
Right to Disable Cookies: You can manage and disable cookies through your browser settings, giving you control over what data is collected.
Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under specific conditions, such as if you contest its accuracy.
Right to Object: You can object to our processing of your personal data when it is based on legitimate interests or used for direct marketing.
Right to Withdraw Consent: If you have given us consent to process your personal data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in this privacy policy. We may ask you to verify your identity before addressing your request, and we aim to respond to all legitimate requests within one month.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information