FAQ

Frequently Asked Questions

1. What sizes do you offer?

We offer a wide range of sizes to cater to different body types. You can find our size guide on each product page to help you choose the right fit. If you have further questions, feel free to contact our customer support team.

2. How do I place an order?

To place an order, simply browse our collection, select the items you wish to purchase, and add them to your cart. Once you’re ready to checkout, follow the prompts to enter your shipping information, select your payment method, and complete your purchase.

3. What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

4. Can I modify or cancel my order after it has been placed?

Once an order is placed, it is processed quickly to ensure timely delivery. If you need to modify or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.

5. How can I track my order?

After your order has been shipped, you will receive an email with tracking information. You can use this information to track your package’s delivery status. You can also log into your account on our website to view your order history and tracking details.

6. What is your return policy?

We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it within 30 days for a full refund or exchange, provided the items are unworn, unwashed, and in their original packaging. For more details, please refer to our Returns & Exchanges policy.

7. How long does shipping take?

Shipping times vary based on your location and the shipping method selected. Generally, domestic orders take 3-7 business days to arrive, while international orders may take 7-14 business days. You can find more specific information during the checkout process.

8. Do you offer international shipping?

Yes, we offer international shipping to select countries. Please check the shipping information at checkout to see if we deliver to your location.

9. How do I care for my garments?

Care instructions are provided on the label of each item. We recommend following these guidelines to maintain the quality and longevity of your clothing. If you have questions about specific materials, please feel free to reach out.

10. How can I contact customer support?

If you have any questions or need assistance, our customer support team is here to help! You can reach us via email at [email protected] or through the contact form on our website. We typically respond within 24-48 hours.